Category: Technology


  • Subduing Your Subscriptions

    This article appears in full in the New Hampshire Bar News. Somewhere in your firm’s finances, a charge appears monthly for software you forgot you purchased. Maybe it is a second e-signature service. Maybe it is a project management tool someone set up during a “let’s get organized” moment two years ago. Maybe it is a…

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  • Beyond Good Lawyering: How to Strategically Adapt Your Small or Mid-Tier Law Firm to Protect Your Bottom Line

    This article appears in full in the MoBarNews. The world needs lawyers. People have disputes, contracts, estates, and regulatory puzzles that require the legal knowledge and services lawyers offer. But being needed does not necessarily mean being profitable. Even as the legal market posts solid gains, many firms, especially mid-tier and smaller firms, are feeling…

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  • The Whole Kit and Caboodle

    This article appears in full in the Illinois Bar Journal. Legal tech used to look like a local farmer’s market—specialized vendors, each selling one very good thing. You picked your favorites, stirred them together, and hoped they paired nicely for the meal. That is less true in legal tech today. Very little software is purely…

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  • Scanning on the Go

    This article appears in full in the Illinois Bar Journal. Despite years (decades?) of talk about paperless law offices, paper persists. We should applaud reduced paper (e.g., electronic court filings, PDF handouts of continuing legal education materials, and document storage and syncing services available across devices). But we also must acknowledge that people still exchange…

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  • Holiday Gift Guide 2025

    This article appears in full in the Illinois Bar Journal. Gift-giving season is upon us, which means it’s time for your Pointers From Practice HQ columnists to recommend our favorite gadgets, productivity stocking stuffers, and other useful (and sometimes fun) gift ideas for the attorney and like-minded friends, colleagues, and family in your life. Learn…

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  • Practical AI Uses that Don’t Cost a Princely Sum

    This article appears in full in the New Hampshire Bar News. Rather than go gaga over the latest pricey artificial intelligence wonder-product, let’s focus on some real-world uses for low-cost AI tools that provide an efficiency boost. Combine Copilot for Microsoft 365 ($30) with a free ChatGPT account, and you’ll possess a pair of affordable tools…

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  • Are You a Task-Tottering Lawyer?

    This article appears in full in the Illinois Bar Journal. In the past three months, you’ve learned to spot signs that your general tech stack, practice management, and document management approaches may need updates. This month’s Pointers From Practice HQ column concludes our four-part tipping-points series by taking on tasks. (All Pointers From Practice HQ…

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  • There’s a Better Way

    This article appears in full in the Illinois Bar Journal. Last month, Affinity Consulting Group’s Jeffrey Krause and I laid out general characteristics or experiences that might lead lawyers and firm leaders to conclude that it’s time for a technology refresh (see “The Final Straw or the Catalyst” in the August 2025 Illinois Bar Journal.)…

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  • The Final Straw or the Catalyst

    This article appears in full in the Illinois Bar Journal. When we recognize that “the time has come” for change, that moment is often framed negatively. The breaking point, the final nail in the coffin, the straw that broke the camel’s back. But we need not view such tipping points that way. Instead, think of…

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  • Metadata: Frenemy for Life

    This article appears in full in the Illinois Bar Journal. With electronic communication, what you see isn’t necessarily what you get. The scares of AI-voiced kidnapped grandchildren whose captors only accept Visa gift cards as payment are only the latest in a long line. Before them were the extorters who claimed to steal your browsing…

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