This article appears in full in the New Hampshire Bar News. Rather than go gaga over the latest pricey artificial intelligence wonder-product, let’s focus on some real-world uses for low-cost AI tools that provide an efficiency boost. Combine Copilot for Microsoft 365 ($30) with a free ChatGPT account, and you’ll possess a pair of affordable tools Continue Reading

This article appears in full in the Illinois Bar Journal. In the past three months, you’ve learned to spot signs that your general tech stack, practice management, and document management approaches may need updates. This month’s Pointers From Practice HQ column concludes our four-part tipping-points series by taking on tasks. (All Pointers From Practice HQ Continue Reading

This article appears in full in the Illinois Bar Journal. Last month, Affinity Consulting Group’s Jeffrey Krause and I laid out general characteristics or experiences that might lead lawyers and firm leaders to conclude that it’s time for a technology refresh (see “The Final Straw or the Catalyst” in the August 2025 Illinois Bar Journal.) Continue Reading

This article appears in full in the Illinois Bar Journal. When we recognize that “the time has come” for change, that moment is often framed negatively. The breaking point, the final nail in the coffin, the straw that broke the camel’s back. But we need not view such tipping points that way. Instead, think of Continue Reading

This article appears in full in the Illinois Bar Journal. With electronic communication, what you see isn’t necessarily what you get. The scares of AI-voiced kidnapped grandchildren whose captors only accept Visa gift cards as payment are only the latest in a long line. Before them were the extorters who claimed to steal your browsing Continue Reading